A Special Message for Our Amazing Customers

We’re thrilled to welcome so many new friends joining us from Instagram and TikTok! Your enthusiasm has been incredible, and we’re truly grateful for your support.

Due to overwhelming demand, some of our products are temporarily out of stock. Rest assured, we’re continuously producing our plushies in a variety of sizes and styles to meet this demand.

Shipping delays may range from 5 to 10 days, and up to 15 days for larger plushies. We sincerely apologize for any inconvenience this may cause and deeply appreciate your understanding as we work hard to fulfill your orders.

If you’d prefer not to wait, no problem at all! Reach out to us, and we’ll process a full refund immediately.

Thank you for your patience and for being part of our community—we couldn’t do this without you! ❤️

Shop Now
HydroAir Logo
HydroAir Logo
HydroAir Logo
HydroAir Logo
HydroAir Logo
HydroAir Logo
TwinSouls Logo VS Other Gifts
Thoughtful Couple-Focused Designs
Premium Plush Materials
Free Shipping All Orders
Eco-Friendly Packaging
Perfect for Any Occasion
Customer Support Focused on Love & Care
Frequently Asked Questions
TwinSouls Products
What makes TwinSouls gifts unique? ▼
TwinSouls gifts are designed with couples in mind, offering thoughtful and heartwarming designs that celebrate love and connection. Our premium materials and unique features make our products stand out as perfect gifts for any occasion.
Are your products eco-friendly? ▼
Yes, we prioritize sustainability by using eco-friendly materials and packaging. We believe in offering gifts that are not only meaningful but also kind to the planet.
Shipping and Delivery
How long does shipping take? ▼
Shipping typically takes 5-10 business days. For larger or custom orders, delivery may take slightly longer. We will keep you updated every step of the way.
Do you offer free shipping? ▼
Yes! We offer free shipping on all orders.
Returns and Exchanges
What is your return policy? ▼
We offer a 30-day return policy. If you're not satisfied with your purchase, contact our customer service team, and we'll help with the return process.
Can I exchange a product? ▼
Yes, exchanges are allowed within 30 days of purchase. The item must be in its original condition, and you can contact us to initiate the exchange.
Customization and Gift Options
Do you offer gift wrapping? ▼
Yes, we offer beautifully crafted gift wrapping options for an additional fee. You can add this service at checkout to make your gift extra special.
Can I include a personal message? ▼
Absolutely! We offer personalized message cards that can be included with your gift. Just add your message during checkout.